Data Security

300er Privacy Policy — Your Data, Fully Protected

Your privacy on the 300er platform is our top priority. This policy clearly explains what information we collect, how it is used, and what your rights are. Written in plain language for users in Bangladesh, this policy gives you the assurance that your personal and financial information is in safe hands.

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This Privacy Policy ("Policy") applies to all services and products offered on the 300er platform. It takes effect whenever you use our website, open an account, or carry out any transaction. We manage your data in accordance with widely accepted data protection standards in Bangladesh. Reading this Policy will help you understand how 300er respects and safeguards your privacy.

Information We Collect

When you register and use 300er's services, we collect various types of information to provide you with a secure and personalized experience. Below is a detailed breakdown of the data we collect.

Account Information

When you create an account on 300er, we collect your name, email address, mobile number, date of birth, and password. This information is used to verify your identity and keep your account secure. We ensure that details provided during registration are used solely for service delivery purposes. National ID or equivalent documentation may also be required to verify your age.

Device & Browser Information

Technical information about the device you use to access 300er — including IP address, operating system, browser type and version, screen resolution, and device identifiers — may be collected automatically. This technical data helps us maintain platform security and detect fraudulent activity. For mobile devices, connection information may also be collected based on user settings.

Payment & BDT Transaction Information

During deposits and withdrawals, we collect transaction amounts, payment methods (bKash, Nagad, Rocket, etc.), transaction timestamps, and reference numbers. Full card numbers or bank PINs are never stored on our servers — payments are processed directly through encrypted channels via the payment gateway. Financial transaction records are retained for the required period in accordance with Bangladesh Bank guidelines.

Usage Data

We collect information about the pages you visit, the betting markets you engage with, session length, click patterns, and navigation paths. This helps us improve our services based on your preferences and enhance platform performance. Usage data is analyzed in aggregate, not at an individual level.

Purpose of Data Use

300er uses your information only for specific, legitimate purposes. We never misuse your data or sell it to third parties. The main purposes for which we use your information are outlined below.

  • Account Management & Verification: Your information is used to confirm your identity and keep your account secure. Secure login, password recovery, and two-factor authentication (where applicable) all rely on this data.
  • Financial Transaction Processing: Your payment information is needed to accurately process BDT deposits, withdrawals, and bonus distributions. It is also used to verify transaction history and resolve any disputes.
  • Service Improvement & Personalization: By analyzing your preferred sports, betting patterns, and usage habits, we create a more relevant and personalized experience for you.
  • Customer Support: Your information may be needed by our support team to resolve any issues or complaints.
  • Legal & Regulatory Compliance: Data is retained and used to comply with applicable laws and the directives of relevant regulatory authorities.
  • Fraud Prevention: Data is used by automated systems and human reviewers to detect and prevent suspicious activity.

Cookies & Tracking Technology

300er uses cookies and similar tracking technologies on its website to make your browsing experience smoother and more effective. Cookies are small text files stored in your browser that allow the platform to recognize you in future sessions. We use three types of cookies: essential cookies (for login and security), functional cookies (to remember your preferences), and analytics cookies (to understand usage patterns and improve the platform). You can control or disable cookies at any time through your browser settings, though disabling certain essential cookies may limit some platform features. We do not use tracking cookies for third-party advertising networks.

Data Storage & Security Measures

300er applies industry-standard security technology to protect your data. All sensitive information stored on our servers is encrypted, and all connections between users and our servers are protected by SSL/TLS protocols at all times. Our data centers employ multi-layered firewalls, regular security audits, and access controls to prevent unauthorized entry. Financial data, such as payment transaction details, is retained for the required period in accordance with applicable Bangladesh Bank guidelines. Certain data may be retained for a specified period after account closure where legal obligations require it, but will not be actively used. In the event of a data breach, we will promptly notify affected users in accordance with applicable law.

Sharing Information with Third Parties

300er does not sell your personal information or share it with third parties without a valid reason under any circumstances. However, limited data sharing may be necessary in specific situations. Transaction-related information is shared with payment gateway partners such as bKash, Nagad, or Rocket solely to process payments — only the minimum data required to complete the transaction is passed on. Technology service providers (such as cloud hosting or cybersecurity providers) may access limited data only as required under contract, and are prohibited from using it for their own purposes. Information may be disclosed to authorities where required by court order, government investigation, or legal obligation. In all such cases, we follow a minimum-necessary-data policy and hold third parties to our privacy standards.

Your Data Rights

Every registered user on 300er has the following rights over their personal data. We respect these rights and are committed to fulfilling any request within a reasonable timeframe.

Right of Access

You can request a copy of the information we hold about you at any time. We will provide you with a full summary of your data within the stipulated timeframe.

Right to Rectification

If any of your information is incorrect, you can request a correction. Some details can also be updated directly in your account settings.

Right to Erasure

Unless restricted by a legal obligation, you may request the deletion of your account and personal data. Processing such requests may take up to 30 business days.

To exercise any of the rights listed above, please contact our support team. Once we have verified your identity, we will take the appropriate action and keep you informed at every step of the process. Please note that certain data may be required to be retained for a specified period due to legal obligations, in which case complete deletion may not be possible.

Policy Updates & Contact Information

300er may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via your registered email or through the platform. Continued use of the platform after any changes are made will be considered your acceptance of the updated policy. We therefore recommend reviewing this page regularly. The date of the most recent update will be shown at the top of the page so you can easily tell when changes were made.

For any questions, complaints, or requests regarding your privacy, please reach out to our support team. Our dedicated privacy team aims to respond to your message within 72 business hours. Contact email: support@300er.app — Send an email to this address stating your full name, registered mobile number, and the details of your request.

Secure Platform

Enjoy 300er with Confidence

Your data is secure, your privacy is respected. Join 300er today and enjoy the best Sports Betting experience in Bangladesh — completely safe and trustworthy.

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